Orders can be cancelled free of charge up to the time of dispatch. If we receive notice of cancellation after the package has been shipped it will be considered a return. Returns can be made up to 14 calendar days from receipt of the product according to the following specifications.
The right of return cannot be exercised if there are indications that the products have been opened, tampered with or exposed to unsuitable conditions. Products must be returned correctly protected, in their original packaging and in perfect condition for subsequent sale.
The return of the products ordered will give rise to the reimbursement of the full amount paid by the User.
Excluded from this case are those returns that derive from an error on our part or from a defect in the product. In such a case, MR.VIN undertakes to exchange the defective product for an equal one or the amount paid will be refunded.
To make a return, please contact us by telephone at 648 750 307 or by sending an email to info@mr-vin.com.
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